Hiring and Firing Interview

Hiring and firing and discipline interview questions.

 

For my interview I had the opportunity to interview the manager of a local Subway Restaurant. Here are the answers to the interview questions.

 

What qualities do you look for in new employees?

                I look for confidence in themselves, hardworking, self-motivating, clean, availability.

What are the three most common interview questions?

                What three words would you use to describe yourself?

                Tell me about yourself, to get the potential employee talking?

                Why should we pick you for this position?

What are red flags for potential employees?

                No eye contact

                No feedback for strengths or weaknesses.

                Unkept or not well dressed, no piercings on the face

Describe your interview process?

                Welcome, asking about the employee, not work related. Ask questions such as what qualifies you for this position. What is your availability.  Ask about specific situations in the workplace and find out how they would approach potential confrontational situations

What is your plan of action for disciplinary action?

                Every employee gets one verbal warning and three written warnings. Area manager gets involved after the warnings and the area managing and I sit down and talk to employee. I will then sit down with the employee with the three written warnings and let the employee go.

What problems have you encountered that have led to disciplinary action?

                Closing the store early, leaving early

                Having family or friends in the employee area

                Stealing food

How do you deal with morale, gossip, etc. around disciplinary action?

                I hope to gain a relationship with employees to be approachable. I am direct and strait forward. I don’t use specific names when talking about discipline

Frequency for hiring, firing, discipline?

                Daily basis with discipline

                Monthly for hiring

                Monthly for firing

How do you protect yourself legally when firing someone?

                With the written warnings. I have the employees sign them

How do you make the decision to fire/let an employee go?

                When the job is not getting done or it has become detrimental to the company

How do you deal with threats?

                Most threats are not taken too seriously. I’ve never really had any serious threats posed to me.

 

This was a good experience and I enjoyed interviewing the individual. I did learn that it is not that easy being a manager. She told me that there are many times where she doesn’t feel liked at all. She also said that she has learned that you need to keep a professional relationship at all times, because the moment you become “friends” you get taken advantage of like you wouldn’t believe.